Responsible Gambling at King Chance Casino

At King Chance we take safer gambling seriously. We want play to be fun and under control, so we provide clear tools and guidance to help you manage your activity. Our aim is to make it straightforward to set limits, take breaks and find support if gambling stops being enjoyable.

Player protection principles

We promote responsible play by offering practical controls and transparent information. We encourage customers to set personal limits, check their activity regularly and contact our support team if they have any concerns. We also monitor accounts for signs of risky behaviour so we can offer help where needed.

Activity-control tools

You can use a range of built-in account tools to keep gambling within your comfort zone. These tools are easy to access from your account settings and can be adjusted at any time.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits are applied immediately and help prevent spending more than you intend. If you need a change to a higher limit there may be a cooling-off period before it takes effect.

Loss limits

Loss limits let you cap the total amount you are willing to lose over a chosen period. This is a simple way to manage risk and keep play affordable.

Time limits and session reminders

Use time limits and reality checks to control session length. You can receive pop-up reminders showing elapsed time and recent activity. There is also an option for temporary account breaks, ranging from short time-outs to longer pauses.

Self-exclusion

If you need to stop gambling for a longer period you can self-exclude. Self-exclusion can be set for fixed durations or indefinitely and will suspend account access and marketing communications while active. If you need help reinstating an account after exclusion, contact support for guidance.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, betting more than planned, borrowing to gamble, hiding activity or feeling anxious about play. If you notice these patterns in yourself or someone you care about, consider using the tools above and seeking further help.

Tips for maintaining control

Practical steps include setting clear deposit and loss limits, scheduling session lengths, avoiding gambling when stressed or tired, and not using betting as a way to solve financial problems. Regularly reviewing your account statements can also help you keep track of time and spend.

Professional help and support organisations

If you need outside support, organisations in the UK can help. For confidential advice contact GamCare or the National Gambling Helpline on 0808 8020 133. You can also find support through local counselling services and groups such as Gamblers Anonymous. For urgent concerns about well-being contact your GP or local emergency services.

If you have questions about the tools we offer or need assistance applying limits or self-exclusion, please get in touch with our support team via your account and we will assist you promptly and confidentially.