Terms of Use

These terms and conditions set out the rules that govern use of King Chance. They explain the relationship between us and our customers, how accounts should be used, and the key obligations on both sides. By registering or placing bets you accept these rules and agree to comply with any supporting policies we publish on the site.

Account responsibilities

You must provide accurate personal details when registering and keep your account information up to date. You are responsible for all activity on your account, including deposits, wagers and withdrawals. Do not share login details or allow others to use your account. We may suspend or close accounts where we suspect unauthorised use, fraud, advantage play or breaches of these terms.

Eligibility requirements

Accounts are available only to individuals who meet our minimum age and jurisdictional requirements. You must be at least 18 years old and allowed to use offshore online gambling services in your place of residence. Only one account is permitted per person, household or device unless we agree otherwise in writing. We reserve the right to refuse registration or limit access from certain countries.

Acceptable platform use

Use the platform lawfully and fairly. Automated or bot play, abusive behaviour, collusion and attempts to manipulate games or promotions are prohibited. Using VPNs or other tools to hide your location in order to circumvent restrictions may lead to account restriction and forfeiture of funds. Repeated or suspicious patterns of play may trigger reviews and action at our discretion.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific terms which are published with each offer. Bonuses may carry wagering requirements, contribution rates by game and other conditions such as maximum bet limits. We reserve the right to withdraw or amend promotions and to refuse bonus entitlement where we reasonably suspect abuse or bonus tailoring designed to circumvent conditions.

Deposits and withdrawals

We accept a range of payment methods which are shown in the cashier. Deposit processing is normally instant. Withdrawals are subject to verification checks and may be delayed while we complete KYC checks or anti-fraud reviews. Minimum and maximum transaction limits apply and may vary by payment method. We will return real-money balances in accordance with our withdrawal procedures once verification is complete.

Verification and account limits

We may ask for identity documents, proof of address and proof of source of funds prior to processing withdrawals or where required by our compliance checks. You can set deposit and play limits on your account and can request time-outs or self-exclusion if you wish to restrict access. Persistent failure to provide requested documents may result in account suspension and retention of funds until checks are satisfied.

Dispute resolution

If you have a query or dispute contact [email protected] in the first instance. We aim to resolve issues promptly and fairly. Where a dispute cannot be resolved directly we will explain available escalation routes. We may retain records of play and communications to help investigate and settle disputes.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated via the site or by email where appropriate. Continued use of your account after changes are posted constitutes acceptance of the revised terms. We recommend you review the terms regularly to stay informed of any updates.